Gift - Veekoo Restaurants

Holiday Promotional Offer (Veekoo Bryn Mawr) Terms & Conditions

(Purchase $100+ in Gift Cards, Receive a 20% Bonus Voucher)

1. Promotional offer is available solely for Veekoo Bryn Mawr. No other Veekoo locations are participating in this promotion. Gift cards and bonus vouchers issued as part of this offer are valid for redemption only at the Veekoo Bryn Mawr location and will not be accepted at Veekoo Berwyn, Veekoo Royersford, or any other future Veekoo locations unless expressly stated otherwise.
2. Gift cards purchased through any third-party retailer, wholesale partner, online marketplace, or unauthorized distribution channel are strictly excluded from eligibility and will not trigger the issuance of bonus vouchers. Bonus vouchers are only available for qualifying gift card purchases made directly through Veekoo Bryn Mawr in-store or through Veekoo Bryn Mawr’s authorized online platform. Veekoo reserves the right to verify the original source of gift card purchases prior to issuing or redeeming bonus vouchers.
3. Promotional period begins at 12:00 AM EST on December 2, 2025 and ends at 11:59 PM EST on December 25, 2025.
4. Offer is valid only for qualifying purchases made during the promotional period above. No exceptions for prior purchases.
5. Minimum qualifying purchase amount must be reached in a single transaction under one order number. Multiple orders may not be combined.
6. Maximum qualifying purchase amount per transaction is $500; maximum bonus voucher per transaction is $100.
7. Bonus vouchers cannot be redeemed on the same day they are issued.
8. Bonus vouchers are issued automatically via Toast. Veekoo is not responsible for lost, deleted, spam-filtered, misdirected, or undeliverable email communications.
9. Lost or damaged printed vouchers will not be replaced unless the original qualifying purchase can be verified, and reissue remains subject to management approval.
10. Bonus vouchers have expiration dates and redemption restrictions. Unused or expired vouchers hold no cash value and will not be refunded or extended.
11. Gift cards and bonus vouchers are valid only for dine-in or take-out at the Veekoo Bryn Mawr location only. Gift cards and vouchers are not valid at any other Veekoo locations or third-party delivery platforms.
12. Bonus vouchers may not be used to purchase gift cards, alcoholic beverages where prohibited by law, or applied toward tax, fees, or gratuity.
13. Limit one bonus voucher per check. No split checks for purposes of voucher redemption.
14. Any unused portion of the voucher is forfeited and will not be issued as credit, cash, or future discount.
15. Bonus vouchers are single-use promo codes, subject to electronic validation. Veekoo reserves the right to decline redemption if fraudulent activity is suspected.
16. Returns or voids on gift card purchases that generated a bonus voucher will immediately invalidate that voucher.
17. Veekoo is not responsible for technical malfunctions, system outages, or other issues beyond its control that may temporarily affect issuance or redemption of vouchers.
18. Veekoo reserves the right to modify, suspend, or terminate this promotion, including voucher terms, at any time without notice where permitted by law.
19. Use of the promotion constitutes acceptance of all terms and conditions outlined herein. Decisions by management regarding interpretation of terms are final.

Bonus Voucher Redemption Terms

1. Valid for redemption from January 1, 2026 through March 31, 2026
2. Valid Sunday through Saturday, 4:00 PM to 11:30 PM (dinner service only)
3. Discount must be redeemed in full in one transaction
4. Limit one bonus voucher per transaction
5. Voucher has no cash value and no cash back will be provided
6. Veekoo reserves the right to verify qualifying purchase prior to acceptance
7. Subject to dine-in and take-out availability and restaurant operating hours

Where can I purchase a Veekoo gift card?

Veekoo gift cards are available for purchase in several convenient ways:

Digital Gift Cards: You may purchase a digital gift card by selecting the link for your preferred location above. Please double-check the location before purchasing, as Veekoo gift cards are not universal between all restaurants.
In-Restaurant: Physical gift cards may be purchased at any participating Veekoo location during regular business hours. (Please see our Locations & Hours page for details.)
Costco: Veekoo gift card bundles are available at select Costco locations, including King of Prussia and Sanatoga.

How can I check the balance of my gift card?

You can check your balance at any time using the “Check Gift Card Balance” button above. If you prefer personal assistance, please feel free to email us at info@veekoorestaurants.com and we will be happy to help verify the value for you.

Where can I use my gift card?

Participating locations are listed on the back of each physical gift card.

Veekoo Berwyn and Veekoo Royersford: Gift cards may be redeemed interchangeably at either location.
Veekoo Bryn Mawr: Gift cards may be redeemed exclusively at the Bryn Mawr location.

We kindly encourage guests to confirm location eligibility prior to their visit to ensure the best possible experience.

How do I redeem my gift card?

Physical Gift Card: Please present your physical card at the time of payment. For security and verification purposes, we are unable to redeem classic physical cards without the original card in hand.
- For in-house delivery orders, the delivery driver will collect the gift card when your order is delivered.
- For phone orders placed for pick-up, the curbside attendant or host will collect the physical gift card when you arrive.
Digital Gift Card: Digital gift cards may be redeemed by showing the gift card page on your mobile device or by providing a printed copy. Please ensure that the gift card number and barcode are clearly visible for proper processing.

Gift Card Terms & Conditions

Veekoo gift cards are issued for the convenience and enjoyment of our guests. To ensure a smooth and fair experience for all diners, the following terms apply:

General Use
- Gift cards may be used toward the purchase of food, non-alcoholic beverages, alcoholic beverages (where permitted), and applicable taxes at participating Veekoo locations.
- Gift cards are valid for dine-in, takeout, and in-house delivery orders, subject to location eligibility.
- For the safety and security of our guests, the original card must be presented for any redemption.
Restrictions
- Gift cards cannot be used to pay for gratuity or service charges.
- Gift cards cannot be used to purchase additional gift cards.
- Gift cards cannot be used as deposits or payments for private dining, catering, or large-party events.
- Gift cards are not accepted on third-party delivery platforms (e.g., Caviar, UberEats, DoorDash, Grubhub).
- Gift cards may not be combined with discounts, promotional offers, coupons, holiday specials, or limited-time pricing unless explicitly stated.

Delivery & Pick-Up Orders

To protect guests from unauthorized card use and to ensure accurate processing:

For in-house delivery orders, physical gift cards must be collected by the delivery driver at the time of delivery.
For phone orders picked up curbside or in-restaurant, the gift card will be collected at the time of pick-up by a host or curbside attendant.

Refunds & Adjustments

Refunds, order adjustments, or cancellations cannot be returned to or reloaded onto a gift card once the transaction is processed. Refunds will be issued to the original method of payment used during the transaction (excluding gift cards).

Value, Replacement & Expiration

Gift cards have no cash value and may not be redeemed for cash, except where required by state law.
Please treat your gift card like cash. Veekoo is not responsible for lost, stolen, damaged, altered, or improperly used cards.
Unused balances will remain on the card for future visits.

Additional Terms

Veekoo reserves the right to decline acceptance of a gift card if the card number is unreadable, altered, counterfeit, or obtained through unauthorized channels.
Use of a Veekoo gift card constitutes acceptance of all Terms & Conditions.
Terms are subject to change without notice to comply with updated regulations or operational policies.

GIFT CARD FAQ